case study
Red Cross
Driving agility and connectivity with cloud-managed networks.
Challenge
The New Zealand Red Cross needed to upgrade its infrastructure, remove legacy systems, and ensure a fit-for-purpose environment that would enable future innovation. As a critical agency for NZ disaster responses, ensuring business continuity and robust disaster recovery was essential. The Red Cross needed to reduce costs while providing a consistent and measurably improved user experience and enabling future innovations and technology to be leveraged. They were looking for a single vendor to be responsible for the solution and ongoing support.
Solution
LANtech provided end-to-end services from the infrastructure audit, cloud design, and cloud service transition – through to ongoing support and operations. As part of the solution, The Red Cross transitioned to an Azure-hosted infrastructure built on a single virtual network. Existing Windows servers were migrated into this environment, along with other legacy systems. Those no longer required were decommissioned.
Result
The resulting environment provided users with access to all required applications, delivering a more modern, flexible working environment that enabled greater efficiency and flexibility. These reliable, high-performing, and well-supported infrastructure and end-user services have enabled The Red Cross to launch several service innovations – including the adoption of digital services. During COVID-19 lockdowns, software bots and digital assistants were leveraged to support the rapid roll-out of services provided to international visitors who could not return to their home countries and needed basic services.
Background
Industry
IT Environment
Solution
The new system has moved us ahead of where we were previously. It has set us up to move confidently into the future, providing our teams with the technology they need to work even more efficiently, productively and securely, while minimising costs, reducing complexity and giving us the ability to easily scale as and when we need. Our staff and volunteers can now access any required information easily via their device, while out of the office."