case study
FENZ
Laying the foundation for an innovative future
Challenge
With 650 locations throughout New Zealand – many remote locations, and lacking connectivity – Fire and Emergency New Zealand (FENZ) needed to upgrade its infrastructure to enable digital collaboration and provide complete visibility via a one network approach using a FENZ HQ centralised dashboard.
Solution
At the solution’s core was the design and deployment of a modern cloud-managednetwork across all 650 sites. This project showcased LANtech’s ability to collaborate with other service providers and in-house teams across several project phases – from businesscase development and project initiation to the design, build deployment, and ongoing operations.
LANtech was responsible for the high-level architecture design, working closely with the FENZ technical team and business stakeholders to agree on a significant technology change. A pilot stage helped develop a deployment template approach that ensured seamless wireless connectivity and allowed for a single policy and security. This was then deployed across all sites and involved coordinating with local Spark technicians and third party providers in remote locations – and managing satellite and rural broadband connectivity. A customised cloud dashboard was also provided – ensuring all of FENZ’s requirements were met.
Result
Building on the success of this significant project, our team was subsequently engaged to assist with a range of network-related projects and supply specialists across several technology areas. This included completing a full security review, migrating legacy email relaying infrastructure, decommissioning a legacy on-premise exchange environment, implementing and managing 24/7 alert monitoring and
handover to the service desk for 24/7 call logging, and designing a new on-premise exchange for relaying and support requirements.